Avoid this company at all costs!! They are happy to take your money, but when you want to sell them something they always say they never have enough cash on site or they can't take this because its not on there system but if you go online it is? The customer service is appalling, they treat you like your a criminal not a valued customer, and as for there head office, well....that's another matter entirely. I no longer use this company after being ripped off! I would not recommend to anybody.
I have been with Virgin Media for many years and have only had 1 or 2 problems but nothing that couldn't be fixed easily enough, I am surprised so many people have problems with them when I have hardly any problems at all. My hats off to there twitter team who are always so helpful, If I had one criticism it would be that the time I did have a problem with my internet and I phoned them up on 150 I was passed around to a lot of different people/departments before the situation was resolved, other than that I find them to be a good company. I have seen far worse...
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