I ordered goods on 4th Jan. 30th Jan I rang customer services - order 'might' be delivered the following week. 5th Feb email saying all four items had been despatched. Today 9th Feb I get a letter three of the items 'are no longer available'. Still nothing delivered and they still have my money!!! Rang customer services and asked for Head office number, told 'they don't accept incoming calls!' I put the phone down and rang Trading Standards who told me the company were in breach of contract and helped me with a letter to Cotton Traders. I will never have anything to do with this awful company again.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.