Eric A Rowsell´s profile

Reviews (2)

The Happy Puzzle Company

Good service

Order processed quickly and efficiently; got what we ordered; catalogue interesting. We shall us this Company again.


They rip you off

I ordered goods on 4th Jan. 30th Jan I rang customer services - order 'might' be delivered the following week. 5th Feb email saying all four items had been despatched. Today 9th Feb I get a letter three of the items 'are no longer available'. Still nothing delivered and they still have my money!!! Rang customer services and asked for Head office number, told 'they don't accept incoming calls!' I put the phone down and rang Trading Standards who told me the company were in breach of contract and helped me with a letter to Cotton Traders. I will never have anything to do with this awful company again.

Eric A Rowsell´s profile

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Eric A Rowsell
United Kingdom