MR Fuller´s profile

Reviews (3)

prompt and accurate

good web site, easy to place an order and good updates on progress with a prompt delivery. goods as described

InsureandGo UK

courteous and helpful

called to renew and Jasmine was very helpful and by discussing the relative benefits was able to reduce the level of carver to a more affordable level

Bride & Groom Direct

staff excellent, web page/ordering procedure poor

The web page was difficult to use and save how far you had got if interrupted and then, 3 times I received an error message at the point of placing the order - wasting several hours and causing acute frustration!
However the telephone staff were excellent, Ellen and Gaynor in particular. I was ultimately charged twice but Ellen sorted that and stopped the other two orders going through (the web page actually worked but I did not know!)
Because of the frustration the final wording was not as we had really wanted but it sufficed - that was not your fault, mine for having to re-work it 4 times!
The lack of order acknowledgement was also a little disconcerting prior to product dispatch. quality of printing and paper was excellent however!

MR Fuller´s profile

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MR Fuller
United Kingdom