We bought a bag of Royal Canin Renal Dog food for our pet Yorky unfortunatly he passed away before we opened it "you might think this bit is a bit cold" but we got in touch with MedicAnimal to ask if they would "as we had asked a round but no luck" take it back if they gave us some money all well and good but the food would have found a home, Terry was the chap who sorted it, all we had to do was wrap it up it was collected on time, a few days later it had been refunded to my account less P/P we were happy, There can't be many firms like this but here is one 5 stars.
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