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Appalling delivery service

Brilliant sales and excellent bargains are totally meaningless when you have a useless delivery agency like Hermes They lied about attempting delivery having had the goods for weeks. There was no time slot text or card left that they had been but they have now returned the stuff to Achica! So here we go again. I have been shopping on the site for some time now and this is not the first time Hermes have done this. Customer services try to be helpful but Hermes are not in their control.

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Jolanda Nowicka
Shepperton, United Kingdom