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Reviews (1)

Havens

Nice product, shame about the courier company

Interlink tried really hard with emails and texts telling me when the delivery was coming. I asked them to leave it with a neighbour as we were going to be out at the scheduled time. I then got a text saying they has not been able to make the delivery as no one was in. The website, however, said it had been delivered and when I got home it was sitting on the doorstep. No one signed for it. Impossible to speak to a human at Interlink.

As the glassware was gift wrapped we haven't opened it yet so I hope it's in one piece.

Very helpful staff at havens.

21 October 2013

Reply from Havens

Dear Mr Oliver,
Many thanks for your positive comments about Havens. Sorry about the issue with the courier. We do pack the goods well inside the delivery boxes and I am sure that the glassware will be just fine. In any event if there is an issue, please do let us know and we would naturally resolve for you.
Many thanks for your order and we look forward to helping you again in the future.
Kind regards,
Nigel Havens.

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Mr Oliver
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United Kingdom

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