Rob Whitehouse´s profile

Reviews (1)

Absolute shocking Service !!!!

Booked & Paid ( also recieved email confirmation)on Tues 8th Oct for fitting between 8am - 12pm on Sat 12th.....
GUESS what ?? NO one showed up. Made a phone call at 2pm on Sat to be told my job was not on the system (Why did I get an email then ?). Promised a follow up call on Monday 14th to re-book, GUESS WHAT !! NO phone call came. Again I had to call them. Cancelled my order as was totally fed up with the whole experience

22 October 2013

Reply from

Mr Whitehouse,

Thank you for taking the time to leave us with a review. Please accept our sincere apologies for this miscommunication as this was not our intention. We have recently introduced a new logistics system onto our website which temporarily caused some website errors for which we can only apologise.

We would like to assure you that this error has now been rectified and again please accept our sincere apologies for any inconvenience caused as this is not common practice for us.

Kind Regards,

Rob Whitehouse´s profile

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Rob Whitehouse
Northampton, United Kingdom