If the rest of UK industry and commerce matched Chillblast's standards of product quality, value for money and customer service then our economic problems would be over.
This is the feedback I sent to Chillblast after receiving my new computer from them:
Thanks very much for my new computer. You estimated delivery as seven to ten working days. You despatched it on the seventh working day after ordering and I received it on the eighth working day. Excellent service.
Your pre-sales advice was very helpful and gave me the confidence to order from a company I had only heard of in a chance encounter. It was a stranger in a pub who overheard a couple of my friends discussing new computers. He approached us and told us about the new PC he had just bought from you. He even had a copy of the specification with him. I was impressed by what had been included for such a reasonable cost and by his enthusiasm for your products. He had recently bought PCs from you for the local school where he does part-time IT support. When I got home I looked you up on the internet .
Two weeks later I met the same friends in the same pub. Two of us had ordered PCs from you.
I read many reviews before deciding to order from you. You offered a much more flexible range of options than the Dell and Novatech PCs I had been considering. In fact there was almost too much choice and my preferred shortlist kept getting longer, so in the end I I took your popular Neptune model and loaded it with all the upgrades I thought I would benefit from and asked your advice by email.
I don’t need a superfast gaming machine so my choice boiled down to either a fairly basic product for around £400 or an upgrade version for just over £900. I am so glad that I decided to indulge in the dearer option. It is so refined in comparison to the old machine it has replaced. It is fast, quiet and such a pleasure to use, as well as being outstanding value for money.
Thanks very much
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