Maritsa Ramirez´s profile

Reviews (1)

Missguided

Wrong order!

I am an international customer. I ordered a dress on Sunday for a very important event this Friday. I paid the pricy express shipping to assure that it would get to me on time and that I could get it tailored if the size was an issue. I received the order today and it was the wrong order. The package was addressed to me but the contents were for someone in a different state. I NEED this dress by friday and have no other option. I paid for express shipping for a reason. I emailed the company only to receive an automated response. There is no number to contact and I will be highly upset if I do not receive the dress I paid for by the day that I need it. This is my first experience with Missguided and I would really appreciate receiving the dress by the date I need it

16 October 2013

Reply from Missguided

Hi,

We cannot apologise enough for the unfortunate circumstances of your parcel. We have looked into the matter thoroughly and have responded to your emails from customerhelp@missguided.co.uk about the matter to work towards resolving the query for you to ensure that you are able to have a suitable dress for Friday.

Best Wishes,

Missguided Customer Care

Maritsa Ramirez´s profile

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Maritsa Ramirez
Reviewer
1991
Northridge, United States

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