I just wanted to say a massive thank you for everything you did for me, not sure if you remember me but I am the bride that didn't realise she had the wrong size shoes until a couple of weeks before the wedding despite having them for neatly a year!!! I know, I don't know what happened here either:-). I contacted you and you explained the situation to you and it was no issue for you at all, you advised what I needed to do and what you would do. A couple of days before the wedding I started to get a little nervous and you were great, you sent the shoes our by recorded delivery and made me aware when the post office had tried to deliver them as I wasn't in, and guess what I got them in time. I can't thank you enough for your customer service and going that extra mile for me. As for the shoes, they were just perfect.
I wouldn't hesitate to recommend you
Mrs Gee formally Miss Entwistle
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