I think I have morphed into Nick Gibson.....my experience is exactly the same as his review. What a shameful shambles Stubhub 'service' has proved to be. The buyer is totally protected and the seller is utterly disregarded. I'm too angry to write down my experience as it makes my blood boil. I don't ever expect to see my money back from a rained off day at the oval because I didn't get tickets back in time to return them. They refuse to accept liability despite promising me that the buyer must return tickets within 2 weeks to get a refund......they took over 3 weeks. Agghhhh. Why should I be liable for the rained off event if I sold the tickets anyhow. What a joke. Reviewing my options to see if I can take them to the small claims court. I have never been so outraged at an injustice. Clowns!!!
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