Generally very happy with Top Cashback, but recently compared prices for car insurance on the website. While we were looking at one company, they phoned me, having seen that I was online. We ended up taking insurance with them, completing over the phone. The advisor did give me a reference which he said would ensure I still got my cashback, but I didn't. Contacted Top Cashback, & the advisor suggested I cancel the insurance and then use the website again to take up the same offer! A ridiculous suggestion, as their rates may well have changed due to fluctuation, & we would have been without insurance. Pity, as we originally looked at Compare the Market, & I was looking forward to getting one of those toys!
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