Lewis´ profile

Reviews (1)


Customer service and shipping concerns

Found a bed on the site which I liked the look of, went to buy it and they added on £150 in shipping! (I'm in Glasgow).

I've emailed twice asking if they can be a little more reasonable on price and if I can arrange pickup myself, but I haven't had a reply to either email. Which makes me concerned about spending a grand with an online firm now. It is a nice looking bed though...,

17 October 2013

Reply from Loaf

Hi Lewis,

Thanks for leaving us a review and we're sorry that we didn't get back to you right away. One of our Loafers has now replied to you yesterday however please do give us a buzz if we can help with anything else 020 8968 8843.

The Loafers x

Lewis´ profile

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United Kingdom