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Reviews (1)

Dabs

Very Poor Customer Service

I placed an order for 4 items and 3 were delivered.
It has been 6 months and i am still waiting fro my refund.
Case has been logged with trading standards.
Very poor phone customer service, Each Call lasting minimum 25 Minutes.
They Intentionally make customer wait so long on the phone so that customer gives up and end the call.
As for Email communication, No one bothers to read the Order/Issue history.
They have no clue what is going, Each person has responded completely different to my raised complain.
I was told by one customer service representative that refund will be issued but so far nothing.
Phone Number for customer services is 0870, which cost more than 10 pence per minute. So each phone call to dabs.com will cost you atleast £2.50+ . If you dont belive me then try ringing the phone number 0870 429 3825

http://www.dabs.com/articles/help/new-to-dabs/how-do-i-contact-you--4594.html
Customer service is run by bunch of hilly billies. Very unprofessional service.

rizzir´s profile

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rizzir
Reviewer
1977
Datchet, United Kingdom

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