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Good value, straightforward to deal with; much better than other shoppers say

I switched from British Gas which I was satisfied with apart from BG's price and BG's call centre.

My First:Utility bills were much lower than BG, meaning that my initial standing order (direct debit) was too high. I was very pleased to find that FirstDirect's web site let me change my account payments. Their website was very fast and easy to use. I have not tried to phone the company.

Paul Lefrere´s profile

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Paul Lefrere
United Kingdom