Susanne Mueller-Grote´s profile

Reviews (1)

ChatandVision Ltd.

Not satisfied at all

Ordered a RTX DUALphone 4088 on Sept. 25th. It actually arrived 3 days later. The base doesn't boot, I can't connect the phone to the base. Wrote to support and got a standard "reset and wait" mail that wasn't helpful. Searched online for my problem and it turned out that there are a lot of customers with the same issue. Why don't they test the phones before they ship? Asked for a new phone. Filled out the form "my device is faulty and I want my money back" It is October 17 and I am still waiting to have my phone picked up.

Yuli found this review useful

21 October 2013

Reply from ChatandVision Ltd.

Dear Susanne,

one of our customer service agents will be in touch whit you shortly regarding this issue.

Best Regards,

Susanne Mueller-Grote´s profile

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Susanne Mueller-Grote
United States