Their website is easy to use, ordering was simple, communication was good regarding the availability of stock and when it was going to be delivered and it was delivered on time and in good condition. Unfortunately the bathscreen didn't have one of the parts - which was the doorknob, and we didn't find this out until a little while after the delivery because our plumber took a while to get around to fitting it, but just one phone call to Bathshop 321 and they popped it into an envelope and posted it to us first class which we received the very next day - no quibbles. So all in all, a positive experience all round.
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