I ordered a single mattress for my grandaughters bed and have taken a day off work to wait for the "next day delivery"....... o shocks now ive read the reviews that it didnt come. But im still stuck without a mattress and the telephone numbers given are all answer phone messages. To date I've emailed them and phone each of the numbers for customer service, delivery dept, next day delivery and even the new orders line..... of course they answered but "couldnt help me as this only dealt with "new orders". I have even spoken to the online chat but just refered to another number..... so back to square one!!!!
This is completley shocking and I am disgusted at this company and there level of service. Im going to cancel the purchase on my credit card and contact watchdog.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.