I have been a continued customer of discountsupplements.ie for years and I have no bad words to say about it. What a well run business in a over saturated market with many competitors willing to compromise the best results to make a quick buck. Discount on the other hand are clearly in it for the long run and have rose to the top. I am the head strength & conditioning coach at Clongowes Wood College and i recommend you to everyone who asks me about supplements. I would however love if you would start to carry the Rival.US brand
Ordered on the phone and took the money straight away! The invoice details were incorrect, many items were not the ones I ordered. I got them corrected after 3 e-mails and a phone call however they never sent me out another corrected invoice.
The told me that I would receive my goods within the next 2 weeks. I thought that this was a very long time to wait however my major concern was that I got the correct order.
The 2 weeks almost past and I checked in with them as to the status of my order. It took a long time(8 e-mails) to get any real direct answers. They told me that the order had been delayed because of the bank holiday?? Order was delayed by a WEEK because of one bank holiday Monday??
I've asked that they deliver it one day earlier because I am gowing away the night before and my grandmother would be the only one there to collect the goods. They off course did not budge.
The company is messy and poorly run. They do not look after customers. It annoyed me that their excuse was the 'Bank Holiday', it wasn't like the weekend was a new creation. They knew the bank holiday was going to happen before I made the order.
- I will let you know if I get all the correct material!
-My advice is not to buy from them and if you do stay on them, keep in touch and always checking in. Otherwise they will just forget about you!!
Kevin Jukes found this review useful
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