Mrs Harrold´s profile

Reviews (1)


Excellent friendly service

The staff were friendly and could not have been more helpful. As we live in northern Scotland Lisa was helpful in sorting out our delivery without incurring extra costs. My only complaint would be the couriers extortionate costs for shipping to mainland Scotland. It is the first time I have been asked to pay extra for an AB postcode.
Get a fairer courier as not all charge extra to deliver to mainland Scotland and you would get 5 stars.

21 October 2013

Reply from Havens

Dear Mrs Harrold,
Many thanks for your comments. I know that all our couriers make additional charges to certain postcodes in the UK and UK Islands which does cause frustration to our customers living in those areas.
I will get my despatch manager Peter Brady to look at these charges and see if we can address these charges in anyway.
Kind regards,
Nigel Havens

Mrs Harrold´s profile

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Mrs Harrold
United Kingdom