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Reviews (1)

Decuisine

Worst retailer ever. AVOID!!!!!!

I ordered a cake pan from this company for £29. They debited my credit card immediately. The item never arrived. When contacting the company the phone was constantly engaged or went to voicemail. Sent multiple emails to them and got no reply. When I finally got through on the phone after weeks trying I was told the item was not in stock but was promised a refund which never happenned. I spent forever trying to get through again to chase my refund and when I finally did I was told 'My wife does the refunds and she must have mislaid it'. I was so hard to get hold of this company I literally gave up trying.

I cannot understand how this company can be allowed to trade. There must be countless other people who have just given up.

PLEASE AVOID THIS COMPANY AT ALL COSTS. GIVE YOUR MONEY TO CHARITY INSTEAD.

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macra
Reviewer
1969
London, United Kingdom

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