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The attitude of HomeAway is 'we want our system to be the very best for our holiday rental clients'.

I was unsure if I had completed all the steps of putting my property on to Reservations Manager Pay-on-Line system successfully. I phoned the HomeAway Customer Services department and was lead through, efficiently, politely and patiently, every step of the way. At each step, everything was double checked, so no stone was left unturned to ensure that not only the issues I was concerned about were correct but also all the other issues of the system were correct. I was then shown the "Green Badge" of successful completion on my HomeAway site to prove that the system was up and running properly. Thank you very much HomeAway.

20 February 2014

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Thank you for your feedback, we really appreciate it.

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John Stokes