I bought £300 worth of lighting before Christmas 2011 with Litecraft Thurrock. One light was not working, they said they sent it to the manufacturers. We have subesquently been told the Thurrock store has closed down and after 13, yes 13 phone calls and each time being told they will call back AND NEVER DO! We are still at our witts end! HELP! Terrible customer service, no wonder one store has closed, will there be more to follow? Also doesnt help that staff in each store are always changing and moving from store to store so when you want to talk to the person you spoke to last week they arent there and havent passed on your query! DON'T BUY FROM LITECRAFT!
Mike Graham found this review useful
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