Customer Service is incompetent possibly flying by the seat of their pants. I have had abysmal service and my issue is unresolved. My purchase was a step ladder and I wish I had taken it to the authorities to complain - basically it was dangerous and could very easily have caused serious injury.
If you have a warranty issue pray that you don't have to await a Curry's process. I purchase 3 Nexus 7's just a little less than a year ago - astonishingly two developed faults (that's another story) - Two purchased from Curry's the other from Google. One of those purchased from Curry's I had to take back to my local store - it took them about 45 minutes to work out how to deal with and interestingly couldn't identify my transaction on their systems even though I had the receipt. That was about 6 weeks ago. They did issue me a repair docket with a central reference number - I have called them for an update - they couldn't fine me on their system, I had to chase the shop to get an update. They have no idea when it will be returned. BTW Google replaced the other within 4 days and the experience was so professional. I'm concerned because the other also came from Curry's. I will never buy from this company again - they are so bad I'm amazed they are still in business
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.