Ordered a test print to check on the quality of the printing and the paper; also ordered the sample pack so that I could see the range. My print came within a couple of days, well packaged; the sample pack took a lot longer but again was well packaged.
My print matched my colour-calibrated monitor very closely. Preparation wasn't onerous to work out as they essentially print what you send them: so all prep, e.g. sizing, was done up front.
Sample pack clearly wasn't skimped on: full A4 examples of their paper types with different images to suit the paper. Every image was different and I did think it would be useful to see the same image on papers, where it made sense, to give an idea of how these affect the final print but that's a minor point.
Pricing is expensive compared to the other on-line print shops but the quality is better and in overall balance, worth paying for.
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