It was a smooth and friendly experience. I ordered frames only and did this over the telephone. The customer service person I spoke to talked me through the ordering process giving me the option to do it online or over the telephone -- I chose to do it over the phone. She placed the order without issue and the frames were here within two days.
The price was good, the frames are excellent just a shame that they don't cater for my prescription with is slightly higher than what they offer. The frames are being glazed by an independent opticians which is still cheaper and a better experience than the big high street chains.
All in all highly recommended and I will be back.
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