John Dudley´s profile

Reviews (2)

Furniture At Work™ (Furniture@Work Ltd)

get what you see

The prices are very good and the products are exactly the same from Staples etc but better / lower priced.
Delivery is very quick, packaging could be better with the desks. Cupboards & chairs are fine, anything missing and the customer back up is great, no problems at all.
I have used this company about four times and will do again for anything else.

Thanks

Hotpoint Spares

Customer no support

goods arrived with packing all ripped stuffing falling all out every where.
Emailed customer support to see if other part (drum seal ) was sent as that was not there and could of been lost and NO- ONE has got back to me at all.
Yes the drum seal has now been delivered luckily.
I would of thought some one would of contacted me via email or phone, may be i'm expecting too much lol.......................

22 October 2013

Reply from hotpoint-spares.co.uk

Dear John Dudley,

Thank you for your review. We are sorry you are not happy with the service you have received. We have checked our emails and, can not see any correspondence from you. We endeavour to respond to all enquiries and our customer support team are here to help. Apologies for any inconvenience this has caused.
Regards
Jackie
Customer support team.

John Dudley´s profile

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John Dudley
Reviewer
United Kingdom

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