Good service. Comms, postage, packaging, price...all good. Recommended.
Searched the net to find a waterproof baseball style cap and found the Sealskinz one. Bought one online but it was too big (it was a "one size fits all") for my bonce and sent it back. Shame coz it was quite nice. However a bit more research turned up the O.R. (Outdoor Research) Goretex waterproof cap. Not many about...I gathered it's now discontinued...but Jacksons had a couple left. I, cheekily, asked if it would be in the winter sale as it was now discontinued with only two left... and the manager immediately, and most kindly, knocked 20% off. Ordered two (one of each colour) straight away and delivery was fine (and free) and the caps fitted OK. Very pleased with the personal and extremely helpful service from the staff and very happy with the purchase overall.
Had to register details to be able to order Worming Granules, presumably in order to comply with regulations. No problem with this. Easy enough to navigate the site and pay with PayPal. Item was delivered very quickly and well packaged and was as described. Very pleased with service received.
Having been with OneTel (which was absorbed into TalkTalk's dreadful emporium of mis-management via Tiscali etc) I have known how bad they can be at first hand. Thankfully I'm not with them now (what a relief!)..... DO NOT, under any circumstances, fall for their apparent appeal of cheap broadband and calls. Their canvassers are deceiptful and tell lies - BUT, worse still, if you call them to complain THEY REGISTER YOUR PHONE NUMBER AND BOMBARD YOU WITH SALES CALLS and you have to to go through hell and high water to get them to stop. You get sent all round the world (literally...via India and they're hideously inefficient customer service centres) and ultimately finish up precisely where you started. Please, I beg you, AVOID at all costs.
Bought some safety boots from Lawsons and spoke to Alan in Sales beforehand who advised me and was friendly and helpful and the system seemed efficient. Cheapest price on-line too. Delivery was within two days (strictly speaking should have been a 24 hour service but that was Royal Mail's delay, not Lawsons). Recommended and will use again.
Arrived via tracked Parcelforce delivery which worked well. Well packed, good price and did answer the phone when I called and promptly returned my call to advise of ETA. The item was out of stock so took longer to arrive....maybe I missed it but an update on expected time for delivery would be good, but overall very pleased so would readily recommend.
Item:- Lenovo ThinkPad Edge 15 Laptop.
First ever purchase of laptop. Phoned for some pre sales advice and had no problem - very little delay in answering and helpful attention received. Item delivered next day despite only requesting up to 5 day free delivery. (Sales assistant did hint that it would come sooner rather than later, and he was right). Immediate text reponse re. delivery after ordering online and subsequent updates. Delivery exactly on time. Price was excellent (did a few comparisons and they were cheapest). Haven't had to call for technical help but would anticipate a reasonable response - did buy the extra 3 year on site warranty and got £100 cashback from Lenovo so one equalled the other and therefore shouldn't have much dealing with them from now on. Recommended on the basis of my experience.
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