I ordered a pick up for a consignment for after 12pm. The driver turned up at 11.20 and the consignment was still being relabelled so couldn't be picked up. He had no knowledge of my timing preference. When called Interparcel I was told that this was just a request not a guarantee. If you can't rely on it there's no point in offering it. Also the driver should have known about it. I've lost a day and it's unlikely I'll use Interparcel again.
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