Matthew Roddick´s profile

Reviews (1)


Problems every step of the way

I ordered this as a voucher through This was for a 50 page large landscape photobook with photo cover and delivery. From the start I had problems with uploading photos to the site, problems with the site not saving photos (which meant having to find them all over again when I logged in next), problems with the applying of the voucher code and problems with payment. I contacted customer services multiple times and had to explain the situation over and over again. All I was told is that there were no reported bugs in their system and to try later. Overall, I am appalled by the company; in particular the lack of user friendliness. I would certainly not recommend to anyone unless they have a degree in computer programming!

Matthew Roddick´s profile

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Matthew Roddick
Maidstone, United Kingdom