I've been trying to open a student account in HSBC bank since my parents already had their accounts with them.
The first problem that occured is that they needed proof of my address and didnt want to accept anything but tax bills. As a full time student I dont work and dont pay any tax bills so it was stupid to ask my parents to put me on a tax bill.
Eventually I was able to proof my address when I got my UCAS letter. The bad things started to happen from that point.
They called me to come to one of their branches and interviewed me there for more than an hours, asking stuoind or too private questions. For instance they started asking how much money exactly my parents intend to put to my account each month and each year. Honestly, how should I know? It's not like I am getting a salary. Then thay asked if I had any property abroad and how much it costs (why is this even televant to my student account?!).
Eventually, they said that they have to send my details somewhere and I have to wait for an answer. After around 2 weeks I got I rejection to open studen account. It happened because I said that I probalby will be getting some money from Russia from my father...and they said that they will only consider opening my account only if I provide all financial information about my father (with who I dont even live together).
As someone already said here they treat you like a criminal and make lots of problems for you. And they want to know everything about your finances. Honestly what if a lover is going to put money on my account???!!!
Moreover, on the day that I went to the branch there was a scandal because some woman had 2000 pounds on her HSBC account and suddendly they dissapeard due to some mistake that HSBC made (or maybe they stole it, I dont know) and HSBC didnt even want to do anything about it.
So I strongly advice anyone not to go there
Mona Abdul-Cader found this review useful
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