Paul Tillett´s profile

Reviews (3)

Cash 4 Phones

DO NOT USE THIS COMPANY!

I sent 2 phones to cash4phones in early October. One was in perfect condition the on line site offered £120 and £30 for the other. They sent a message saying the £30 one was fine but the other one has significant cosmetic damage and would only offer £80 for it and to send back would cost £8.95.I contacted them and said I was unhappy,they "reviewed" the phone and offered £100 which I reluctantly accepted. According to them the payment has been agreed and forwarded to the accounts department for payment, this was on the 25th October. Since then I have sent queries on their site every other day and have had only one reply apologising saying they were experiencing problems and I could expect payment very soon. I have not received any money and looking at the number of people complaining on Trust Pilot, I am not sure I will. I have contacted Watchdog and strongly urge others who have been robbed by these con men to do the same. I will also be reporting them to Trading Standards as well as issuing proceedings in the Small Claims Court.

Mazuma Mobile

You can get more if you shop around

I only used this site as when I upgraded my mobile with 3 I was given a voucher which gave me an extra £50 for any phone I traded in.
To be honest, the money they were offering for my old phone was peanuts! I could have got a lot more from other similar sites, but seemed silly not to go for the extra £50.
It is worth shopping around...Google "sell my phone", the comparison site will search through lots of different phone recyclers and find the best price.

23 October 2013

Reply from Mazuma Mobile

Hi Paul

Thanks for your review.

The phone you sold was an LG KP500 Cookie. We're afraid this is a pretty old phone and for that reason is only worth £2.00. The highest price any of our competitors are offering is £2.30.

Although some competitors many offer slightly more on some models, it is worth noting that their prices are often 'up to' prices and are likely to be revised once they receive your phone and evaluate it. Mazuma prices are fixed prices.

We hope this helps.

Mazuma Mobile

Topdollarmobile

Great way to cash in on unwanted phones!

A quick way to get cash for your old mobile.
I went through a comparison site to"sell my phone" completed the info about the phone and top dollar mobile came up as the highest price.
On the website all you have to do is enter the details of the phone, condition and IMEI number, they send a prepaid bag for postage, you post the bag (get proof of postage)
and you will shortly receive an email informing you of its receipt,soon afterwards, payment is made. They keep you updated every step of the way.
I have used other similar sites and been conned but have had no concerns here.

Paul Tillett´s profile

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Paul Tillett
Reviewer
Male, 1969
Bexhill, United Kingdom

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