Several items ordered by phone. Very helpful, and items delivered on time. One item (unopened) was not what I had expected. The return and rebate was dealt with promptly.
I felt confident in dealing with them and will use them again.
Online order quick and easy. Delivery within 3 days.
I had difficult identifying and then removing the battery cover for the indoor unit. Battery insertion into the outdoor unit was easy.
Set-up instructions were straight forward and easily achieve within a few minutes
The small leaflet did not give any instructions about the battery cover or the insertion of batteries You will need a magnifying glass to identify the correct polarity positions the batteries should be placed in. :)
My purchase of McNett Neo Slix Wetsuit Lubricant was dealt with promptly and efficiently and delivery took three days.
The website ordering process was quick and easy.
I was disappointed to see they have a minimum order price so in order to obtain one item I had to order two. I thought by ordering two I may have been offered free delivery but this was not to be so.
I've been with them for about 4 years. Their service has been reliable and their support first class. They do not 'throttle' traffic. When I've messed things up and sort their help they know what they are talking about and patiently put you back on track.
A bit more expensive than the main players but well worth every penny.
After 5 years my GR Digital developed a fault. From their support site I downloaded and completed the Returns form and returned the camera as instructed. Within a few days i received an estimate of the cost of repairs which was very reasonable. I accepted the estimate and paid online by credit card but unfortunately the expiry date was inputted incorrectly.
This delayed the procedure but a telecon with their support remedied the problem and the camera was received 3 days later.
I would not hesitate to use the service again.
Placed order and credit card charged same day.
Heard nothing for 6 weeks, rang up and said they were busy and I was back of queue !
Received only part order a week later with a scribble on the invoice saying 'Internet refund', 'Sold out'.
After two weeks rang up about the refund. She blamed the staff and the bank.
A week later received my refund.
Will not use them again and would not recommend them
Excellent product description. Easy to install and setup. Easy to read and I find temperature within a degree of my non-digital thermometer.
I have a tubular heater which I take to my small greenhouse and plug in as and when required. I find this plug-in system easier for a small greenhouse and better than wiring-in a thermostat and heater.
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