I called Aspect.co.uk to check and repair my boiler which the pressure kept falling. The engineer attended and visual checked the boiler for half an hour. He left, then I received an email that I need to remove boxing to give access to VPR which seems faulty. Next day they charged my card for £202! It mentions £85 for one hour plus £ 85 for material plus VAT.
I called the accounting department several times to clarify why they charged me for material whilst the engineer just had a visual check and they promised to come back to me which never happened.
I still have the same problem with the boiler and lost £202 just to receive an email that my boiler has a fault!
It is just a ripp off. They get the details of your card at the first place and then charge you whatever they want!
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