I have been using Hermes since I started my Ebay business a year ago, They are cheap and never fail to collect unlike UPS who give up and go home if they can't find you with a satnav (no brain, tongue or map then...or more likely speak or read very little English in the case of one east european agency driver) Out of nearly 200 items I have had two issues where items were delivered to large flat complexes and left with "the first person they could find" or so it would appear. One was left with a cleaner who hung on to it for a few days and the other was stolen by whoever signed for it. I had a parcel delivered to my address by Hermes which was quite badly damaged but then what kind of dullwit would send a laptop in a jiffy bag.... Customer service is no better or worse than any other company these days, at least it isn't a call centre in Mumbai.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.