From the first time we visited the showroom (Stephanie) through to the installation (David and William) and at every stage in between we received excellent customer service. As we knew nothing about hot tubs when we visited the showroom (and certainly had no intention of placing an order so soon!) Stephanie was informative and considerate in terms of advising on the best hot tub to suit our needs - the lack of 'hard sell' was refreshing. The product arrived exactly when and as expected and the installation was efficient and professional. We are very pleased with our hot tub - thank you!
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