Khanh Ly Tran´s profile

Reviews (1)


DPD UK service is terrible

My name is Ly Tran
DPD delivery service is terrible. I suppose to receive my parcel (I ordered from Amazon UK) today but the delivery guy didn't find my address(because I don't see any note) and still put is status "nobody home to sign the delivery". I checked on the map and see the guy is very close to my address but after 5 minute when i check the status again, it's said "nobody home..and pick another delivery date". This is my 8 digit reference number 87028188 (that I received through email after they put on the status to tell me re arrange the delivery date) I still remember the delivery guy name is Luke. I just wasted my whole morning for nothing. If he didn't find the address he should at least give me a call or find some way to contact me.
I already phoned Amazon and the seller to tell them to stay away from DPD delivery service.

Death Dealer found this review useful

25 October 2013

Reply from DPD UK

Hi Khanh,

Sorry to hear this was your experience. Please be assured that I have made our customer services team aware of this, and they will be contacting you shortly with more details.

Kind regards,


Khanh Ly Tran´s profile

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Khanh Ly Tran
Hanoi, United Kingdom