Lola Hipkiss´ profile

Reviews (1)

Orbit Print Ltd

Shockingly Bad Customer Service and Product

Ordered perspex A2 photo - it arrived with clear defect in the item - the photo was crinkled inside the perspex which showed up like "long bubbles" - i tried ringing on many occasions and no answer - I resulted in emailing - i got inpolite emails, I emailed photos but still had to incur extra cost returning the item - 1½ week later and still no responses from them, no response to emails and from "its with the directors to look at" - have heard nothing since and am now awaiting a paypal dispute for a refund as the rogues have already tried to refund £7.00 postage so im now down on the £37.99 original payment. The company also try to use their T&Cs to reject any refunds as items are "custom" - however their business is 100% custom made products - basically very poor customer service and i would rate lower than a 1 if it was available!

Lola Hipkiss´ profile

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Lola Hipkiss
Birmingham, United Kingdom