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Reviews (1)

Expansys.com

faulty Samsung galaxy note 10.1 2014

Quick delivery followed by quick faulty product! Has 5ablet for 10 minutes then screen stopped working and wont come back on..... let see how quickly I can get a replacement?

28 October 2013

Reply from Expansys

Hi Jak Walker,
Thank you for your feedback, we are happy to hear you experienced fast delivery but are disappointed to hear the problems you have had with the phone. We have a returns option on our website, so here is the link for that: www.expansys.com/returns Hopefully this will be sorted very quickly.I would like to reassure you that this will not happen again and that at Expansys we strive to provide our customers with excellent service. I would like to apologise for the lack of communication you experienced and I hope that with time you will choose to re-use Expansys in order for us to demonstrate our usual standards of service. Please do not hesitate to contact me if any more problems.

Jak Walker´s profile

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Jak Walker
Reviewer
1986
United Kingdom

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