I am changing my review score and adding these additional comments due to the following events, TNT finally arrived with my equipment, they were wholly responsible for the error and problems and had to be held accountable.
Parcels 2 Go were very professional and even though they were not at fault they compensated me for the trouble and delay so in fairness we could not have asked for a better outcome.
Totally Satisfied and relieved.
Thank You Parcels 2 Go
I am adding this in addition to the original comments below:-
Whilst the order was placed with Parcels To Go the persons at fault were TNT, these were the persons responsible for collecting and delivering the item, out of the blue after threats of police involvement today a vehicle pulled up and out came the cleaner. So I am adding this to say that the events are true but it also has been resolved and not really the fault of Parcels To Go.
I searched the web and booked a collection of a carpet cleaner via this company, when it didn't arrive the next day I started tracking and monitoring the item. After a week I started shouting because everyday I checked I was giving a load of rubbish, it has finally led to me being told I have to make a claim for £50.00 because I didn't take up the £50.00 insurance policy I was offered.
So I will have lost a £1000.00 and I am suppose to just accept it!!
TNT were responsible for the collection and all associated services, they lost it at the depot in Llantrisant but point blank refuse to speak with me and told me I can only speak to Parcels to go.
So be aware, "Place Your Orders direct with the courier" not with parcels to go as the insurance is the con even though you paid for the courier.
I am now going to build a blog page, a dedicated Facebook page and as many individual web pages as I can to make everyone aware which will be including all facts and evidence showing correspondence proving my case.
Rasta Pickles found this review useful
Whilst searching the internet and looking for products to suit my requirements there are many to choose from, I went with SS because of the openness and the ability to get honest feedback and reviews of products. I have now placed several orders simply because the products do actually work.
The service is very good along with all the other elements and they offer a good all-round package which is what you want to keep it simple.
Good job and I hope this continues.
Do your bit for the well being of those in India, take a look at this companies range of products, all made from organic fairtrade cotton. They have several retail outlets and provide a good value product.
This is a local retailer in Bristol that still provides the old fashion service where the customer matters. They are well priced and offer a wealth of knowledge and experience.
Not only that Msquared have been around since the start, that is when amigas and Amstrads were the one to buy!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.