Roy Tucker´s profile

Reviews (6)


All Resolved - Be Aware - Massive Disaster and a lot of money gone.

UPDATE 12/12/13:-
I am changing my review score and adding these additional comments due to the following events, TNT finally arrived with my equipment, they were wholly responsible for the error and problems and had to be held accountable.
Parcels 2 Go were very professional and even though they were not at fault they compensated me for the trouble and delay so in fairness we could not have asked for a better outcome.
Totally Satisfied and relieved.
Thank You Parcels 2 Go

UPDATE: 10/12/13-
I am adding this in addition to the original comments below:-
Whilst the order was placed with Parcels To Go the persons at fault were TNT, these were the persons responsible for collecting and delivering the item, out of the blue after threats of police involvement today a vehicle pulled up and out came the cleaner. So I am adding this to say that the events are true but it also has been resolved and not really the fault of Parcels To Go.
I searched the web and booked a collection of a carpet cleaner via this company, when it didn't arrive the next day I started tracking and monitoring the item. After a week I started shouting because everyday I checked I was giving a load of rubbish, it has finally led to me being told I have to make a claim for £50.00 because I didn't take up the £50.00 insurance policy I was offered.
So I will have lost a £1000.00 and I am suppose to just accept it!!
TNT were responsible for the collection and all associated services, they lost it at the depot in Llantrisant but point blank refuse to speak with me and told me I can only speak to Parcels to go.
So be aware, "Place Your Orders direct with the courier" not with parcels to go as the insurance is the con even though you paid for the courier.
I am now going to build a blog page, a dedicated Facebook page and as many individual web pages as I can to make everyone aware which will be including all facts and evidence showing correspondence proving my case.
Roy Tucker

Rasta Pickles found this review useful

10 December 2013

Reply from Parcel2go

Good afternoon Roy,

Thank you for your review on Trustpilot.

We are very sorry to hear that you have received unsatisfactory service from us.

I would like to take this opportunity to investigate your order.

If you would be so kind as to email me at I will be more than happy to help.

Kind Regards



Simply satisfied with products and services

Whilst searching the internet and looking for products to suit my requirements there are many to choose from, I went with SS because of the openness and the ability to get honest feedback and reviews of products. I have now placed several orders simply because the products do actually work.
The service is very good along with all the other elements and they offer a good all-round package which is what you want to keep it simple.
Good job and I hope this continues.


Fairtrade Organic Cotton, Great company with excellent ethics.

Do your bit for the well being of those in India, take a look at this companies range of products, all made from organic fairtrade cotton. They have several retail outlets and provide a good value product.


A refreshing comapny and product range.

You must take some time out and wander, this is a great company and website, lovely people and backed by a wicked service.

Good Job and Good Luck.
Thank you.


Take a look, you will not be dissapointed.

Great products, great service, dont take my word for it, check them out and see for yourself.


Local company with fantastic attitude and service.

This is a local retailer in Bristol that still provides the old fashion service where the customer matters. They are well priced and offer a wealth of knowledge and experience.

Not only that Msquared have been around since the start, that is when amigas and Amstrads were the one to buy!

Roy Tucker´s profile

profile image of Roy Tucker
Roy Tucker
Male, 1958
Rogiet, United Kingdom