I ordered a relatively high end Optimus V laptop with customized specs, after my desktop died and I needed a quick replacement for the start of university term. Because of the urgency I opted for the 5 Day fast track option and was pleasantly surprised to see my order be completed in a record 4 days and arrive on the 6th day at my doorstep, in perfect working order.
Throughout the building stages, I was constantly updated on what part of the stage my laptop was currently in and any comments or notices that came up during the building time were duly noted down on the order form.
The order itself was easily accessible through the websites pleasant and intuitive layout, allowing me to quickly find and modify any settings or preferences regarding my order.
After dispatch I was notified on a regular basis about where my package was located with the courier and what time of the day it would arrive. Kudos to PCSpecialist for using an excellent courier service rather than trying to save and maximize profits by using a cheap unreliable service as other custom build laptop companies do.
So far I've had my laptop for just under two weeks and it works perfectly just as I expect it to. So overall I can only express my satisfaction for PCSpecialists excellent service so far. I hope there won't be any problems in the future, but should there be I will have the piece of mind that PCSpecialist is a trustworthy company that will find the best arrangement to solve my problems.
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