D Robinson´s profile

Reviews (1)

Travelex UK

Annoyed it took ages to be served

No queue downstairs at arrivals desk, which I passed first. COuldn't collect money here only the 1 I'd reserved it at. Had to wait a good ten minutes as one customer was very slow which was really annoying.

29 October 2013

Reply from Travelex

Dear D Robinson

We are sorry to hear that you had to queue for a long time to collect your order. We welcome your feedback and have forwarded your comments to the Manager of the bureau so that the staff cover can be reviewed.

Kind regards
Online Support Team

D Robinson´s profile

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D Robinson
United Kingdom