Repaircare

Wish I hadn't bothered

Sometimes in life, things seem too good to be true and Repaircare come into that category. A simple matter such as calling me to book a repair (of a job they supposedly put right 4 weeks ago) is proving to be virtually impossible. When I originally booked them for the first repair, I took out an additional policy through "Homeserve" to cover my dishwasher for a further 12 months. Once received, the small print indicated that only 1 claim is allowed in that 12 months period. All repairs have to be made via Homeserve, who then have to contact Repaircare. So far, Homeserve say they have passed this over to Repaircare 3 times, but Repaircare say they have received nothing, so I, as the customer, are left bouncing between them. My advice is not to be drawn into any form of business with either of these companies. I am loathed to give them 1 star !

Fuming found this review useful