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AmbienteDirect.com

Great prices, but bad communication.

Ok, this is a hard one to review but will try to give you all details.
I had already bought 4 Vondom chairs and wanted 4 more, I was looking online and found them for a much lower price with Ambiente.
Love all their products and their website looked good so I purchased 4 Vondom chairs.
I did not get a conformation email and emailed them.
Got automated email back saying chairs would be shipped in 4 weeks.
Well this was Aug, and I finally received the chairs on October 24!
I believe that if they had just told me I would have had a good experience but the no answers to my emails and phone calls made me nervous.
Now that the chairs are here which came in perfect condition, I am really glad I did order from Ambiente because I saved a lot of money.
I hope they will offer better communication in the future.
Also do not take the pay by check, but American Express so you are protected.
Otherwise I'm very happy with my purchase and saved lots of money!!!!!!!!

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M8888
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United States

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