Heather´s profile

Reviews (2)

ao.com

Excellent Reliable Service

Ordered two large kitchen appliances, washer/dryer and tower freezer. We found the website very easy to use, large choice of makes and models at very competitive prices. We were able to choose the date we wanted for delivery and the information provided was very comprehensive. Following our order we had an immediate email confirming all the details. We also received a phone call the next day, again confirming the details and asking if we wanted the delivery people to unpack and set up for us or to take away our old appliances, both services offered free of charge. We were offered extended warranties for the appliances which we declined. Our refusal was accepted without any hard sell follow up.
The night before delivery we had a phone message giving us a 4 hour slot for the next day. This was followed by a phone call in the morning narrowing this to a 2 hour slot. The delivery lorry arrived 5 minutes into this slot. Our appliances were well packed and in perfect condition. Very impressive, reliable service. Would definitely use AO again and would recommend them to others.

Albelli

Excellent product

Beautifully produced photo book. Really shows the photos at their best and a lovely way to remember our holiday. Quick efficient service. Thank you.

Heather´s profile

profile image of Heather
Heather
Reviewer
United Kingdom

About