Ordered two items, one was good the other was a not item ordered. We were told the one we had chose needed a part so they gave us a loan bike until ours was ready. It's been well over three months now and still no Spin bike. We have made countless calls and still waiting for them to get back to us. Bought this particular bike after being told the parts are easy to come by. Come on guys this getting beyond the joke now!
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