Rolandas So´s profile

Reviews (1)

DPD UK

DPD? Never ever again!

I was expecting my parcel to be delivered today 12;28 - 13;28 and I been waiting by the window when the message came (12:32) , saying " Your parcel has been delayed as no one was in to sign for the order"
Whaaaat? No one came near my house and nobody knocked my door!
Customer service said that the driver knocked my door, but no one opened! Joke!
Why the driver did not leave a card then ?
Why am I paying for next day delivery if I can not get it delivered just because some one decided not to deliver it today?
And this is not the first problem I had with DPD!
Not surprised to see only 2 stars

Death Dealer found this review useful

29 October 2013

Reply from DPD UK

Hi Rolandas,

I'm really sorry to hear about the issues you've encountered. I hope you weren't too inconvenienced. Having looked into this, I see that you have opted to collect the parcel from your local depot - remember to take a couple of forms of ID with you. If you need any assistance, please email socialmedia@dpd.co.uk

Kind regards,

Bobby.

Rolandas So´s profile

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Rolandas So
Reviewer
1973
Birmingham, United Kingdom

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