John Paul Heseltine´s profile

Reviews (1)

BT

The worst customer service I have ever encountered.

Just one mistake after another. You phone up to cancel your broadband, they cancel your phone. You arrange an engineer, take off half a day, they don't turn up with the right equipment. They book appointments without telling you, so you can't be there. They tell you it's sorted and it's not, so you phone again and they tell you it's sorted, but it's not. Again and again. I could go on and on but it just gets boring so I will just say if you expect anything like a service, don't go with these people.

malih1 found this review useful

John Paul Heseltine´s profile

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John Paul Heseltine
Reviewer
1957
United Kingdom

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