kai´s profile

Reviews (2)

City Link

unacceptable, useless, rubbish, etc - sound familiar?

Here I am again giving another review for city link.
I gave my first bad review about a week before Christmas.
Here is another one for the same package that still has not been delivered even though it's been in the City Link network since the 17th of December (supposed to be delivered before Christmas now it's the 9th of January).
After phoning there rather amusingly titled 'helpline' for a third time, I have now been informed that they don't know where my package is? Amazing! Initially I was told the parcel could not be delivered due to my address being "wrong or incomplete" even though I've used the same address numerous times on previous orders from Amazon?
City Links annual turn over is £300 million but they aren't worth two bob. Useless!
They don't give a monkeys about their customers, lie to you, don't answer their phones or take over 30 minutes pick up on a premium rate number, don't answer email either or call you back.
I think City Link are rubbish. Why do Amazon use them? I running out of bad things to say about them.
I usually don't bother with this kind of thing as life is too short but their useless, rubbish service has caused me lots of aggro and there is no way to get through to them.

Divers Warehouse

very good after sales service

I purchased a wet suit from Divers Warehouse online and when I tried it on it did not fit me well, so I sent it back and got a full refund without any fuss.
I would recommend them and will use their shop again and I'd like to say thanks for the excellent service.

kai´s profile

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United Kingdom