Julie Bulman´s profile

Reviews (3)

Ocean Lighting

Great Product - Fantastic service - Great Price

The lighting were bought were described well and work a treat they are exactly what we wanted. Infact we bought another one for the living room! My daughter is now wanting one for her bedroom so it seems we will be back for more. Delivery was on time and on we were informed by email as to the timing of it. would use again and probably will in the next couple of weeks

Wood2U Ltd

Great Product - Fantastic service - Great Price

Customer Service Bar none. This company really are great. Bought 3 lots of laminate from them and every time it comes when they say it will, its well packaged and really competitive with price, infact couldn't find it cheaper.
I had a problem paying with my card on one of the transactions and when I called them they sorted out a solution right there and then, they were fast friendly and efficient and I couldn't have asked for more.
This company proves that cut price doesn't mean lower customer service. I would recommend them to anyone wanting to purchase wood products/laminate flooring.


Worst Experience Buying on the net ever!

Customer Service is zero.
There is so much wrong with this company I don't know where to start.
EC31702FSP - Astini Lugano 1.0 Bowl Polished Stainless Steel Kitchen Sink & 4pc Accessories & V9608 - Seagull Chrome Twin Handle Swivel Spout Kitchen Sink Mixer Tap V9608I purchased on 28/08/20
Sink incomplete, overflow does not fit the sink, taps uk admitted liability as in the pipe supplied on the overflow is not long enough. Promised to send one that would fit but to date they have not, they have however sent 2 identical to the first one which they have admitted doesn't fit, leading me to believe they don't have one that firts. The taps have a casting problem and the chemical is still tainting tap water, they said it will take time to go, 2 month? and counting. This is a kitchen tap that is unusable for its purpose. £1.53 a minute helpline if you wish to speak to someone or a helpdesk that is supposed to take 3 hours to get an answer, at last count no one has answered for 2 weeks. Manufactured by the same company who obviously made a boo boo in design and it seems I am paying for it.

Total lack of customer satisfaction, the sink itself wouldn't be half bad if it worked and had all the fittings but without them is just not fit for purpose. I didn't get the free plumbing kit as advertised either and their fittings are not UK standard infact you cant buy them in the uk. I wouldn't recommend using this company as if something goes wrong they just wont or cant help, perhaps they would have been happier to help had i been willing to pay the £1.53 a minute for their mistake. I have asked for a refund and to send back the goods, they are now ignoring me.

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Julie Bulman
United Kingdom